News & Events

Point Alliance leads Microsoft partner group in Customer Satisfaction Index

Posted on: Wednesday, January 11, 2012

(Toronto, ON) Point Alliance is pleased to report that they have very satisfied customers!
 
In a recent Customer Satisfaction Index (CSAT) survey, customers scored Point Alliance  well above their partner group, with a CSAT KPI index of 97.8%.  
 
"We are very pleased with the survey results." states John Zarei, Chief Executive Officer at Point Alliance, "We make every effort to offer the best service possible and every person on our team is empowered to ensure our customers are satisfied with our work.  Our customers are truly the heart of our business, and we cannot thank them enough for their loyalty."
 
Click here for more information on the Customer Satisfaction Index (CSAT) survey.